英文客服心得体会总结 客服感悟及心得体会(三篇)

在平日里，心中难免会有一些新的想法，往往会写一篇心得体会，从而不断地丰富我们的思想。那么我们写心得体会要注意的内容有什么呢？下面是小编帮大家整理的优秀心得体会范文，供大家参考借鉴，希望可以帮助到有需要的朋友。

推荐英文客服心得体会总结一

我感到非常激动。

i'm looking forward to getting to know all of you.

我热切地盼望着认识大 家。

i recently graduated from harvard with a degree

我刚从哈佛大学毕业，

in political science. my hobbies are watching tv

获得了政治学学位， 我的嗜好是看电视

and painting watercolors. my favorite sport is volleyball.

和画水彩画。 我最喜欢的运动是排球 。

being the new guy here makes me feel a little bit out of place.

在这里我是个新手， 有点无所适从。

i'm trying to remember everybody's name

我会尽力记住每个人的 名字，

so i won't embarrass myself by calling mr. lee by someone else's

不至于张冠李戴而闹笑 话。

推荐英文客服心得体会总结二

补充协议

supplementary agreement

签约方:

by and between：

(1)              l.l.c. (                  ”授权方”)

地址：1000 flower street, glendale, galifornia 91201

l.l.c. ( ”licensor”) a delaware limited liability company, with its principal office located at              glendale, california 91201; and

(2)              limited company(              被授权方”)

地址:中国广州市

guang zhou camsing limited company ( ” licensee”) with its principal office located at                     guangzhou, china.

鉴于，

as,

(a) 20__年3月12日，             与           就            事宜达成一致意见，签署了《品牌授权协议》（以下称“原协议”），协议有效期间自20__年1月1日起至20__年12月31日止；

on march 12, 20__ ,              and                  entered into a merchandise license agreement (hereinafter referred to as “initial agreement”) for “kung fu panda 2”, with the period starts from january 1, 20__ to december 31, 20__;

(b) 原协议约定的授权使用费为27万美金，并应于20__年8月31日前全额付清。于签约时向支付了2.5万美金预付款，剩余款项24.5万美金至今未付；

according to initial agreement, usd $270,000 shall be fully paid by camsing to as licensing royalty on or before august 31, 20__. has paid usd $25,000 as advance as of the singing date of initial agreement, while the remaining usd $245,000 is still unpaid;

(c) 多次向催讨未付款项，结合自身对授权品牌的实际使用情况，请求从未付款项中减免部分授权使用费。

has contacted camsing many times to collect remaining payments, while, considering about its actual application of merchandise license, requests for a deduction from the unpaid amounts.

故而，双方经友好协商对剩余款项的支付事宜达成如下补充协议：

therefore, both parties, through amicable negotiation, agree upon the payment of remaining unpaid usd $245,000 as following:

1.        同意免除自20__年1月1日起至20__年12月31日的授权使用费81,666美金；减免之后，camsing应付的款项为163,334美金（计算方式：245,000 -81,666=163,334）。同意，按本协议约定支付减免后的授权使用费163,334美金后，不再向主张任何费用，包括但不限于授权使用费、违约金等。

agrees to exempt license royalty usd $81,666 of the period from january 1, 20__ to december 31, 20__, that is shall pay usd $163,334 to after the exemption. in the event that has fully paid the remaining license royalty usd $163,334 after exemption according to provisions hereunder, agrees that it will not claim any ge against , including but not limited to license royalty, penalty, etc.

2.        支付方案：应自20__年7月1日起至11月30日止的5个月内分五期还清全部款项163,334美金，具体付款方案如下：

20__年7月17日前 20__年8月15日前 20__年9月15日前 20__年10月15日前 20__年11月15日前

usd $30,000 usd $30,000 usd $30,000 usd $30,000 usd $43,334

合计 usd $163,334

payment scheme: shall pay off the remaining usd $163,334 by five payments within the period from july 1, 20__ to november 30, 20__, the payment scheme is as following (all payments should be made on or before corresponding stipulated dates):

july 17, 20__ august 15, 20__ september 15, 20__ october 15, 20__ november 15, 20__

usd $30,000 usd $30,000 usd $30,000 usd $30,000 usd $43,334

total amount usd $163,334

3.        前述款项的支付均应汇入指定的如下账户：

银行信息：        

收  款  人：      

账         号：       

aba     号：        

银行代码：        

联  系  人：       

合约币种：        

the stated payments shall be paid to the following ac specified by :

bank information: bank of america

beneficiary: 

ac no.:

aba no.:

swift code: 

attention: 

contract currency: united states dollars.

4.       应严格按照分期付款计划执行，如有一期逾期支付则视为违约，届时剩余应付款项的支付期限立即到期，并且原先减免的20__年度81,666美金的授权使用费不再减免，将一同并入应付款项由立即一次性全额支付，同时，还应按未付款项总金额每日万分之五的标准向支付逾期付款违约金。

shall strictly abide by the payment scheme, otherwise, even one payment delay shall be deemed as breach of contract, upon the payment term of remaining amounts shall expire immediately, besides, the exemption of usd $81,666 for year 20__ shall be cancelled and calculated into the remaining unpaid amounts, which shall be fully paid in a lump sum by camsing promptly. meanwhile, shall pay a penalty at a rate of 0.5‰ per day of due total amount for late payment.

5.        法律适用及争议解决：本协议适用中国法律。凡因本协议引起的或与本协议有关的任何争议，均应提交至深圳国际仲裁院（scia）按照其仲裁规则进行仲裁，届时败诉方应承担对方为解决本争议而产生的一切合理费用，包括但不限于仲裁费、律师费、差旅费、评估费、调查费、鉴定费等相关费用。

applicable law and dispute resolution: this agreement shall be governed by the laws of china. any dispute arising from or in connection with this agreement shall be submitted to shenzhen court of international arbitration (scia) for arbitration according to scia’s arbitration rules, and the losing party shall bear all reasonable ges of the other party concerning dispute resolution, including but not limited to arbitration fees, lawyer’s fees, business trips costs, evaluatioges, investigation fees, appraisal costs, etc.);

6.        本协议生效后，即成为原协议不可分割的组成部分，与原协议具有同等法律效力。除本协议对于剩余应付款项的约定外，原协议的其余部分应完全继续有效。如本协议与原协议发生冲突时，以本协议为准。

this agreement, after its entry into force, becomes an integral part of the initial agreement and has the same legal effect. except for the provisions about the remaining unpaid payment stipulated herein, other provisions of the original agreement shall remain in full effect. in case of any discrepancy, this agreement shall prevail.

7.        本协议为中英文版本，如有不符，以中文版本为准。

this agreement is written in chinese and english. in case of any discrepancy, the chinese version shall prevail.

8. 本协议一式贰份，经双方盖章及代表人签字后生效，双方各执壹份，具有同等法律效力。

this agreement is prepared in duplicate and shall enter into force upon chops and signatures of the authorized representatives; each party holds one copy, with the same legal effect.

(signing page with no text below)

signed by   ) 

duly authorised for and on behalf of  name ) 

l.l.c.

date: )

) signature

（签字、盖章）

signed by   ) 

duly authorised for and on behalf of  name ) 

company )

) signature

date:

（签字、盖章）

推荐英文客服心得体会总结三

自我介绍范文 | 简短的自我介绍 | 一分钟自我介绍 | 英文自我介绍

name. if i do make a mistake, please forgive me.

如果真出了错， 敬请原谅。

i've studied the reports of past meetings,

我学习了以往的会议记 录，

and i've asked mr. lee for his guidance.

也请教过李先生。

i hope that i can make a worthwhile contribution to the company.

我希望我能为公司做出 卓有成效的贡献。

thank you for your warm welcome.

感谢各位的热情欢迎。