商务英语的道歉信

道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。那么商务英语的道歉信你知道是怎么写的吗?下面查字典范文网小编整理了商务英语的道歉信，供你参考。

商务英语的道歉信范文一

Dear Mr. Grison

Thank you for your letter of 6 May 20XX concerning the faulty tableware.

I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will rep

lace the faulty delivery free of charge within three days.

We have been supplying you for five years and we will rep

lace the faulty delivery free of charge within three days.

We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I