2023年投诉信回复信(4篇)

投诉信回复信篇一

dear manager, now i am writing to tell you that i bought a tv set from your shop several days when i brought it home and turned it on, i found it didn’t work i took it back to the shop and told the assistant what had my surprise, your assistant didn’t help me to solve the the contrary, he shouted at me rudely and refused to examine it.i know that your shop enjoys a high reputation of good service, so i bought the tv set in your today, i am sorry to find that such service should have happened in your shop and your assistant didn’t seriously think of the interests of customers.i hope you will look into the matter and give me a reasonable explanation.i am waiting to know how you will deal with you for your consideration and i am expecting an early ely yours，tom

投诉信

写作指导：

开门见山，点名投诉的内容，是因为服务还是具体的物件 然后：围绕问题，详细说明有针对的投诉内容

最后：提出解决问题的最后期限，并希望赌坊正视问题

投诉信模板

dear_____，1.i’m writing to complain about ______.2.i don’t really want to complain but __________ is the one hand,_________________.4 on the other hand,__________.5.i find it_______.a qualified____________can’t be like ____________.6 therefore, i require that it’s advisable for you to consider my requirement at your convenience.i’m looking forward to a satisfactory reply as soon as , _______

1.投诉原因

2投诉主题3.抱怨一

4抱怨二

5投诉的问题给你带来的后果

6.提出合理建议

假设你是李华，你购买了一部外国某公司生产的手机，因有质量问题，要求该公司更换，请根据下列要点，用英文写一封电子邮件。

要点：1.问题：手机不响铃，不能发短信；该产品已售完，无法更换；型号新，无配件，无法维修。

2要求：公司尽快予以更换。

dear sir, i am writing to you for the mobile phone of dephones250 i bought on 20th dec.2015 at tele mall in wuhan, was only ten days later that the mobile phone couldn’t ring and i couldn't send short messages with i had to take it to the i was told that the model had been sold out and i had to wait at least three months for a new , i went to the said since it was a new model in china, it was impossible to fix it without the right spare part.i was so desperate on hearing can i wait that long? a qualified mobile phone can' t be like the one i have ore, i require that you send me a new one of the same model within a month thank you for your ely yours，li hua

投诉信回复信篇二

投诉信

letter of complaint

投诉信一般是针对质量低劣的产品或者服务而表达的不满和抱怨，目的是为了让对方根据所存在的问题给出合理的、所期望的解决方法。

投诉信的结构和内容为：第一部分，说明写该信的主要意图，即提出需要解决的问题和该问题给你造成的不良影响，以及解决问题的重要性；第二部分，说明详细的情况，提出与投诉有关的重要依据，如商品的具体问题、购买日期和地点等；第三部分，提出建议，说出你所希望的解决方法和最后的结果。此外，还可以向对方建议解决问题的最后日期，并表示对所投诉问题的妥善解决充满信心。

在写投诉信时应注意以下几个问题。

（1）要简洁明了，诚实坦率。说明情况时，只要能够证明你对此事已做了全面的了解即可，省去不相关的细节，尽量把篇幅限制在一页之内，不要过于冗长。

（2）语气坚定又不失礼貌，尽量避免尖锐的挑衅和责问。如果问题是针对个人的，尽量避免把锋芒对准整个公司和团体。尤其当你投诉的公司或个人与你经常打交道时，一定要讲求策略。

（3）如果该公司屡次给你提供质量低劣的服务并拒绝改变该情况，你认为唯一的解决办法就是诉诸法律，表述你的感觉时要得体而又不失坚定。然而，除非你已决定要诉诸法律时才可以说这样的话。

（4）如果你想要使你的投诉信更有分量，尤其是你想影响或改变某些立法式规定时，你可以让几个人和你联合签名。

（5）写上你的联系方式（姓名、地址、电话号码和电子邮件地址等），以备对方与你磋商解决办法时使用。

投诉信常见的表达方式如下。

（1）mild（温和的）complaint：

i am writing to you in connection with/regarding...我写信是关于……的事。

i am writing to you to complain about the poor service/quality...of...我给您写信是要对……低劣的服务或质量进行投诉。

i am writing to you to express my dissatisfaction with...我给您写信是为了对……表示我的不满。

i am sorry to inform you that...很遗憾，我要通知您的是……

i wish to make a complaint about...我想对……进行投诉。

i am afraid i have a complaint to make about...我只是想对……提出投诉。

（2）strong（强硬的）complaint:

i feel i must protest/complain about...我觉得我应该对……提出抗议或投诉。

i feel it a must to complain about...我觉得我必须对……进行投诉。

（3）making requests（提出要求）：

i would app